No genuine experience
Trustpilot requires a real service experience. Where none exists, we present the evidence gap directly and request removal.
Trustpilot You only pay if it's removed
Challenge unfair Trustpilot reviews with evidence.
Trustpilot's guidelines are strict about who may review and what they may claim — and that strictness works in your favour when a review is fabricated, harmful or from someone who never bought from you.
7–14
days for a typical Trustpilot decision
Trustpilot usually rules within 7–14 days of a properly evidenced flag.
What we do
Services We Can Assist With
We provide professional assistance across a range of digital reputation, account recovery and online protection services. Every case is assessed individually to determine the most appropriate solution.
- Google Review Removal Assistance Case-by-case assessment
- Trustpilot Review Assistance Case-by-case assessment
- Facebook Account Recovery Case-by-case assessment
- Facebook Disabled Account Recovery Case-by-case assessment
- TikTok Account Recovery Case-by-case assessment
- YouTube Account Recovery Case-by-case assessment
- DMCA Copyright Takedown Assistance Case-by-case assessment
Grounds we use
The policy angles that actually win cases
Harmful or illegal content
Defamatory allegations, discriminatory language and threats breach the guidelines outright.
Misuse and manipulation
Coordinated review attacks and competitor activity are treated seriously once the pattern is documented.
Right of reply strategy
When a review stays up, a well-written public response often does more for conversion than removal would.
How it works
Four steps, no guesswork
1
Free assessment
Send us the link or a screenshot. We review it against current platform policy and tell you honestly whether removal is realistic.
2
Fixed quote in writing
You get the scope, timeline and price upfront. Nothing starts until you approve it, and there are no hourly surprises.
3
Case built and lodged
We assemble the evidence, cite the exact policy that applies and lodge through the correct channel — not the generic form.
4
Escalation and follow-through
If the first decision is wrong, we escalate. You get progress updates at every stage until the case is closed.
Trustpilot FAQ
Questions we get every week
How does the no removal, no fee guarantee work here?
We assess your case for free and quote a fixed fee in writing. If the content isn't removed, that removal fee isn't charged. You never pay for an outcome you didn't get.
Can I dispute a review if I have no customer record for the reviewer?
Yes — that absence is exactly the point. We document the search you performed and how customer records are kept so the gap is credible.
Do you also help grow genuine reviews?
Yes. Invitation flows and review generation are usually the higher-leverage half of the job, and we build them alongside any dispute.
Other platforms
We work across every major platform
Ready to deal with your Trustpilot problem?
Free, confidential assessment and an honest answer about what's achievable — usually within one business day.