Fake engagement
Reviews from accounts with no genuine interaction with your business breach Google's fake engagement policy — often the strongest ground available.
A single fake one-star review can quietly cost you enquiries every week. We assess each review against Google's current content policy, build an evidence-backed case and escalate it through the correct channels until a decision is made.
1–3
reviews handled per average case
Most Google review cases reach a decision in 5–21 days.
We provide professional assistance across a range of digital reputation, account recovery and online protection services. Every case is assessed individually to determine the most appropriate solution.
Reviews from accounts with no genuine interaction with your business breach Google's fake engagement policy — often the strongest ground available.
Harassment, hate speech, sexual content and profanity are explicitly disallowed and typically removed once evidenced clearly.
Reviews posted by competitors, former staff or people with a personal grievance breach Google's conflict-of-interest rules.
Reviews publishing names, phone numbers, addresses or medical details of individuals are removable on privacy grounds.
Send us the link or a screenshot. We review it against current platform policy and tell you honestly whether removal is realistic.
You get the scope, timeline and price upfront. Nothing starts until you approve it, and there are no hourly surprises.
We assemble the evidence, cite the exact policy that applies and lodge through the correct channel — not the generic form.
If the first decision is wrong, we escalate. You get progress updates at every stage until the case is closed.
“Two competitor reviews had dragged us from 4.8 to 4.3 and quote requests dropped noticeably. Both were gone inside three weeks and the phone started ringing again.”
Marcus T.
Owner, Melbourne trades group
Free, confidential assessment and an honest answer about what's achievable — usually within one business day.