Profile and business assets together
We treat the profile, Pages, ad accounts and Business Manager as one case, so you don't recover a login and still lose the business.
You only pay if it works
Facebook account recovery for people and businesses
Losing a Facebook profile usually means losing far more than a login. Pages, ad accounts, pixels, catalogues and years of customer messages all sit behind that one identity. We work through Meta's recovery and appeal pathways to get the profile back and, just as importantly, to re-secure the business assets attached to it.
Sound familiar?
- Password and recovery email changed without your knowledge
- Locked out after losing a two-factor device or old phone number
- Unauthorised ad spend on a connected ad account
- Page still live but no admin can log in
- Verification checkpoint that never clears
- Suspicious logins from unfamiliar countries or devices
Straightforward recoveries often resolve in 5–14 days; identity-review and business asset cases can take longer.
Why clients choose us
What you get from Evelon Digital
Evidence-led identity submissions
Most self-service attempts fail on documentation. We prepare submissions that answer Meta's verification requirements the first time.
Fast triage on active compromises
Where an attacker is still spending or posting, we prioritise limiting damage while the recovery runs.
Hardened once you're back in
A post-recovery security pass so the same access route can't be reused.
The recovery situations we handle most
Facebook access is lost in a handful of recognisable ways, and each needs a different route back in.
Hacked or hijacked profiles
Email and phone changed, sessions revoked, sometimes ads running on your card. Speed matters here — the longer an attacker holds the account, the more secondary damage there is to unwind.
Locked out with no access to the recovery method
Old phone numbers, closed email accounts and lost two-factor devices leave standard recovery flows unusable. Identity-based recovery is the path, and it lives or dies on the documentation.
Pages and Business Manager orphaned
When the only admin loses their profile, the Page keeps running with nobody able to control it. We work the business asset recovery route in parallel with the personal one.
Checkpointed accounts
Facebook holds the account behind a verification step that never completes. These stall silently and need a properly evidenced submission to move.
How we recover a Facebook account
We begin with a free review of what access you still hold — an old session on a device, an email that still receives Meta alerts, an admin on another asset. Any surviving thread of legitimate access is the strongest lever available and it is often overlooked.
We then prepare identity and ownership evidence, submit through the correct Meta channel for your account type, and follow the case through escalation. Where money has been spent through a compromised ad account, we also help you document the unauthorised activity so it can be raised properly.
Securing the account after recovery
Recovery is only half the job. We help you close the door behind the attacker: reviewing authorised devices and sessions, removing unrecognised business users and third-party app permissions, restoring correct admin structures on Pages and Business Manager, and moving two-factor authentication to a method you actually control.
Facebook account recovery FAQ
Frequently asked questions
Related services
Other ways we protect your presence
Get honest advice on your facebook account recovery case
Free, confidential assessment with a straight answer about what's achievable — usually within one business day. You only pay if we get the result.