Google Review Removal Services
Every negative Google review is different. Choose the situation closest to yours to see what Google's policies say, what evidence helps and how we assess it. Not sure? Use the free Google review assessment checker. Google makes the final decision on every report.
Fake and fabricated reviews
Reviews describing a visit, purchase or job that never happened.
Unfair one-star reviews
Low ratings with no text, or a rating that doesn't match the experience described.
Competitor reviews
Ratings that appear to come from a rival business or people connected to one.
Former employee and contractor reviews
Reviews about employment, pay or a contract dispute rather than a customer experience.
Conflict of interest reviews
Reviews from people with a personal or commercial stake in harming the business.
Reviews from unidentified customers
Reviewers you cannot match to any booking, invoice or record.
Abusive or threatening reviews
Harassment, slurs, threats or personal attacks on named staff.
False and misleading allegations
Claims of illegality, fraud or unsafe practice that records contradict.
Personal or commercial dispute reviews
Reviews posted as leverage in a dispute, debt or falling-out.
Spam and promotional reviews
Links, advertising, repeated text or content unrelated to a real experience.
Duplicate and coordinated reviews
Clusters of similar reviews posted in a short window, often from new accounts.
Off-topic reviews
Commentary about politics, news, another business or anything but the experience.
Reviews posted against the wrong business
Mistaken identity between similarly named or neighbouring businesses.
Old negative reviews
Reviews 28 days old or more that still affect enquiries today.
Recently posted negative reviews
Reviews under 28 days old, where acting early helps preserve evidence.
Previously rejected removal requests
Reviews Google declined to remove after a first report.
Reviews that have returned
Reviews that disappeared and were later reinstated.
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