Results

Outcomes, with the timeframes attached.

Client names are withheld by default — reputation work is confidential. Every snapshot below is a real case, described with permission and without identifying detail.

1,100+

Review and content cases assessed

Zero

Fees charged on failed removals

11 days

Median time to a platform decision

4.9★

Average client rating of our service

Case snapshots

What a case actually looks like

Google Reviews

Trades group, Melbourne

The problem: Three one-star reviews from accounts with no service history dropped the rating from 4.8 to 4.3, with a visible fall in quote requests.
What we did: Each review assessed against the fake engagement and conflict-of-interest policies, evidenced with job records and lodged with escalation.
The result: All three removed in 19 days. Rating recovered to 4.8 and enquiry volume normalised.

Instagram

Skincare brand, 90k followers

The problem: Account compromised overnight; email and 2FA changed, and the owner locked into an automated login loop.
What we did: Compromised-account pathway opened the same day, identity verification prepared correctly, support escalation run in parallel.
The result: Full control restored in 6 days with no content loss. Security hardened at handover.

Google Search

Company director, Sydney

The problem: A years-old forum thread ranked second for the director's name and was raised in investor meetings.
What we did: Source-level request attempted first, then a suppression campaign building and ranking owned profiles and publications.
The result: Thread moved to page three within 10 weeks. Owned assets now hold the top results.

Facebook

Retail group, cloned page

The problem: A cloned page using the brand's logo ran ads and collected deposits from real customers.
What we did: Intellectual property report filed with trademark and asset evidence, alongside an impersonation report.
The result: Page removed in 4 days and the operator blocked from re-creating it.

YouTube

Education channel

The problem: A false copyright claim removed the channel's best-performing video and threatened termination.
What we did: Counter-notification prepared with ownership evidence and a clear fair-dealing position.
The result: Video restored and the strike cleared inside 12 days.

Airbnb

Host, Byron Bay

The problem: A guest reported for property damage left a retaliatory one-star review days before a Superhost assessment.
What we did: Retaliation policy breach documented using the platform message thread and the damage claim record.
The result: Review removed in 8 days. Superhost status retained.

Outcomes vary. Platforms make the final decision on every removal, which is exactly why we don't charge a removal fee when it doesn't land.

In their words

What clients say

“Three fake reviews were costing us real quotes every week. Evelon assessed them, escalated properly, and two were gone within a fortnight. The communication was the best part.”

Marcus T.

Owner, Melbourne trades group

“Our Instagram was compromised overnight with 90k followers on it. They stayed calm, worked the recovery process, and had us back in control in six days.”

Priya S.

Founder, skincare brand

“Our Google Business Profile was suspended and we lost the map pack instantly. Reinstated, optimised and now ranking higher than before. Genuinely worth every dollar.”

Daniel R.

Director, allied health clinic

“We now run reputation management, SEO and socials through Evelon. Feels like having a senior in-house team without the overhead.”

Elise W.

Marketing Manager, hospitality group

By platform

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