Results

Outcomes, with the timeframes attached.

Client names are withheld by default — reputation work is confidential. Every snapshot below is a real case, described with permission and without identifying detail.

1,100+

Review and content cases assessed

Zero

Fees charged on failed removals

11 days

Median time to a platform decision

4.9★

Average client rating of our service

Case snapshots

What a case actually looks like

Google Reviews

Trades group, Melbourne

The problem
Three one-star reviews from accounts with no service history dropped the rating from 4.8 to 4.3, with a visible fall in quote requests.
What we did
Each review assessed against the fake engagement and conflict-of-interest policies, evidenced with job records and lodged with escalation.
The result
All three removed in 19 days. Rating recovered to 4.8 and enquiry volume normalised.
Google Search

Company director, Sydney

The problem
A years-old forum thread ranked second for the director's name and was raised in investor meetings.
What we did
Source-level request attempted first, then a suppression campaign building and ranking owned profiles and publications.
The result
Thread moved to page three within 10 weeks. Owned assets now hold the top results.
Facebook

Retail group, cloned page

The problem
A cloned page using the brand's logo ran ads and collected deposits from real customers.
What we did
Intellectual property report filed with trademark and asset evidence, alongside an impersonation report.
The result
Page removed in 4 days and the operator blocked from re-creating it.
YouTube

Education channel

The problem
A false copyright claim removed the channel's best-performing video and threatened termination.
What we did
Counter-notification prepared with ownership evidence and a clear fair-dealing position.
The result
Video restored and the strike cleared inside 12 days.
Airbnb

Host, Byron Bay

The problem
A guest reported for property damage left a retaliatory one-star review days before a Superhost assessment.
What we did
Retaliation policy breach documented using the platform message thread and the damage claim record.
The result
Review removed in 8 days. Superhost status retained.

Outcomes vary. Platforms make the final decision on every removal, which is exactly why we don't charge a removal fee when it doesn't land.

Please note: Removal does not guarantee permanent removal. Google may reinstate a review at its discretion. Evelon Digital does not control Google’s subsequent decisions.

Real verified reviews

Clear guidance when your reputation is on the line

Real verified reviews from Australian business owners we've assisted.

“Evelon made everything easy from the first conversation. The process was explained clearly, communication was excellent and we always knew what was happening.”
SMSarah M.Business Owner, Sydney
“We had been trying to deal with a problematic Google review ourselves with no luck. Evelon assessed the situation quickly and gave us a clear plan on what could be done.”
DKDaniel K.Director, Melbourne
“Really professional service. There was no pressure and no unrealistic promises. Everything was explained upfront and the communication throughout was fantastic.”
RTRebecca T.Clinic Manager, Brisbane
“The response time was impressive. We sent through the details of our review and received a straightforward assessment explaining our options and the next steps.”
JPJames P.Restaurant Owner, Sydney
“After dealing with reviews we believed weren’t from genuine customers, we contacted Evelon. They understood the situation immediately and made the process much easier to navigate.”
MRMelissa R.Practice Manager, Perth
“What impressed me most was the transparency. Evelon explained what could potentially be challenged and what couldn’t before we proceeded.”
ASAndrew S.Managing Director, Adelaide
“Great communication from beginning to end. The team was responsive, professional and explained Google’s review policies in a way that was actually easy to understand.”
NCNatalie C.Business Owner, Gold Coast
“Our online reputation is extremely important to our business. Evelon took the time to understand the situation and provided a professional, straightforward service.”
MHMichael H.Operations Manager, Canberra
“The whole experience was much simpler than I expected. Clear pricing, fast responses and regular communication throughout the process.”
EWEmily W.Salon Owner, Melbourne
“I’d spent weeks trying to understand what options we had. Evelon explained everything clearly and helped us understand the relevant Google policies and what information was needed.”
CLChris L.Company Director, Sydney

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