Who we are
Evelon Digital is an Australian independent digital consultancy providing reputation, account recovery, brand protection and digital growth services. This page is maintained by Evelon Digital to explain how we handle information you provide to us.
What we collect
When you contact us we collect the details you choose to submit: your name, business name, email address, phone number and a description of your situation, along with any links, screenshots or documents you send.
If a case requires it, we may collect additional evidence such as customer records, correspondence or identity documents. We only ask for what a specific submission genuinely needs.
How we use it
We use your information to assess your case, prepare submissions to the relevant platform, communicate with you about progress, and issue quotes and invoices.
We do not sell your information, and we do not use it for advertising or share it with unrelated third parties.
Careers expressions of interest
If you express interest in working with Evelon Digital, we collect the contact, location, work preference, portfolio link and experience details you submit. We use them only to consider you for current or future work opportunities and to contact you if a suitable opportunity becomes available. Sending an expression of interest does not guarantee an interview or employment.
We do not request passwords or sensitive client information in the careers form. You may ask us to delete your expression of interest by emailing info@evelondigital.com.au; we will do so unless retention is legally required.
Sharing with platforms
Where you engage us, we submit case material to the relevant platform — for example Google, Meta, TikTok, YouTube, Trustpilot or a website host. We only include what is necessary to establish the grounds for the request, and we confirm the scope with you first.
Confidentiality
Every case is handled confidentially. We never publish client names, screenshots or case details without written permission. Case snapshots on this site are anonymised and shared with consent.
Storage and retention
Case material is stored in access-controlled systems and kept only as long as needed for the engagement plus any period required for tax and record-keeping obligations. You may ask us to delete case material at any time and we will do so where we are not legally required to retain it.
Your choices
You can ask us what information we hold about you, request a correction, or ask for deletion by emailing info@evelondigital.com.au. We respond to requests within a reasonable period.
Cookies and analytics
This website may use basic analytics to understand which pages are useful. We do not use this information to identify individual visitors.
Contact
Questions about this policy can be sent to info@evelondigital.com.au or raised by phone on 1300 182 204.